Below you’ll find the updated Privacy Policy including the name LIMPIEZAS DÉNIA, the new website www.limpiezasdenia.com and the email address limpiezasdeniainfo@gmail.com:

PRIVACY POLICY

LIMPIEZAS DÉNIA, in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and other applicable legislation, informs users of the website https://www.limpiezasdenia.com (hereinafter, the “Website”) about the Privacy Policy that will apply to the processing of personal data that the user voluntarily provides through its digital platforms.

This Policy also applies to personal data collected through LIMPIEZAS DÉNIA social media channels, depending on the relationship established.

LIMPIEZAS DÉNIA states that personal data will only be processed when it is adequate, relevant and not excessive in relation to the legitimate purposes for which it is obtained, and undertakes to comply with the applicable data protection legislation.

The user expressly consents to the processing of their personal data in accordance with the terms set out in this Policy.

LIMPIEZAS DÉNIA adopts the necessary technical and organisational measures to guarantee the security of personal data, preventing alteration, loss or unauthorised access. You can verify the presence of the SSL certificate in the Website properties (see Legal Notice).

Any changes to this Policy will be duly reflected. LIMPIEZAS DÉNIA may add, modify or remove content when deemed necessary.

The user is responsible for the accuracy of the data provided.

WHO IS THE DATA CONTROLLER?

Legal name: ALBA ROMÁ DOMÍNGUEZ
Tax ID (NIF): 532124912L
Address: Calle Emilio Oliver 5, Dénia, Alicante
Phone: 667048134
Email: limpiezasdeniainfo@gmail.com

WHAT DATA DO WE COLLECT?

Data is collected through:

Cookies for statistical purposes or to enable services such as maps (see Cookie Policy: https://www.limpiezasdenia.com/es/cookies/).
Forms and contact channels: newsletter, surveys, social media, comments or shares.

FOR WHAT PURPOSE DO WE PROCESS THEM?

User and enquiry management.
Management of the private customer area (after-sales, incidents, documentation).
Personalisation of service through segmentation and analysis.
Interaction on social networks and apps.
Handling complaints and suggestions.
Commercial communications, promotions and newsletters.
Cookies for statistics, security and site functionality.
Satisfaction surveys.
Statistical analysis of user behaviour.
Fraud detection and compliance with policies.

Without this data, some services cannot be provided. The user may object to the processing at any time.

WHAT IS THE LEGAL BASIS?

User consent when completing forms and accepting the relevant terms.
Compliance with legal obligations.
Contractual relationships with customers and suppliers.
Defence against potential legal claims.

HOW LONG DO WE KEEP THE DATA?

Data will be kept for as long as necessary for the stated purpose and until the user exercises their right to erasure, as well as for the applicable legal retention periods.

WHO ARE THE DATA DISCLOSED TO?

Competent public administrations.
Group entities located outside the EU (with prior consent).
Web analytics services such as Google LLC (EU–US Privacy Shield agreement).
Social networks: Facebook, Instagram, YouTube, etc.

WHAT RIGHTS DOES THE USER HAVE?

The user may exercise the rights of access, rectification, erasure, portability, restriction or objection by sending an email to limpiezasdeniainfo@gmail.com, attaching a copy of their ID. The user may also withdraw consent at any time and lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Last updated: 27 October 2023.