This Privacy Policy explains how Limpiezas Dénia processes personal data provided through limpiezasdenia.com, its forms and the contact channels linked to its services.
1. Data controller
- Controller: Alba Romá Domínguez
- Trading name: Limpiezas Dénia
- Spanish tax ID (NIF): 53214912L
- Address: Carrer d’Emilio Oliver, 5, 03700 Dénia, Alicante, Spain
- Telephone / WhatsApp: +34 664 524 810
- Email: limpiezasdeniainfo@gmail.com
2. Personal data we may process
Depending on how you contact us or request a quote, we may process the following categories of personal data:
- Identification and contact details, such as your name, surname or company name, email address and telephone number.
- The exact address or approximate area where the service would be provided.
- Information needed to assess the job: type of cleaning, type and characteristics of the property or premises, approximate floor area, rooms, items to be cleaned, frequency, dates, preferred times and any other information you choose to provide.
- The content of communications made through forms, email, telephone or WhatsApp.
- Technical and browsing data associated with use of the Website, where applicable and according to the cookie settings selected by the user.
3. Why we use your data and the legal basis
Answering enquiries and preparing quotes
We process the data required to respond to requests, answer questions, assess the requested service and prepare or send a quote. The legal basis is taking steps at your request before entering into a contract and, where applicable, our legitimate interest in properly managing enquiries received.
Managing and providing the service
If you hire a service, we process the data required to organise and provide it, communicate with you, manage incidents, invoicing, payments and administrative or tax obligations. The legal basis is performance of the contract and compliance with legal obligations.
Telephone, email or WhatsApp communications
When you use any of these channels, we process the data required to maintain the communication you requested and manage our relationship with you. The legal basis will depend on the content of the communication and may be pre-contractual steps, performance of a contract or our legitimate interest in responding to communications relating to our services.
Website security and operation
We may process strictly necessary technical data to maintain security, prevent abuse, diagnose errors and ensure the Website operates correctly. The legal basis is our legitimate interest in protecting the Website and its systems.
Measurement and analytics
Where non-essential measurement cookies or similar technologies are used, processing will only take place after obtaining the relevant consent. Further information is available in our Cookie Policy.
We will not use your personal data to send electronic advertising without a valid legal basis.
4. How long we keep personal data
Personal data will be retained for as long as necessary for the purpose for which it was collected and afterwards for the periods required by applicable law or while legal liabilities may arise.
Enquiries that do not lead to a contractual relationship will only be kept for the time reasonably necessary to manage and follow them up. Data relating to customers and contracted services may be retained for the applicable tax, accounting, contractual and liability periods.
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Recipients and service providers
We do not sell or disclose personal data to third parties for their own commercial purposes.
Certain service providers may access personal data when necessary to provide services to us, such as website hosting, email, forms, technical maintenance, professional advice, invoicing, messaging, analytics or communications services. Such access is subject to the safeguards required by data-protection law.
We may also disclose personal data to public authorities, courts or other competent bodies where required by law.
6. International data transfers
Some technology providers may process data from countries outside the European Economic Area. Where international transfers occur, they will rely on the mechanisms and safeguards provided by the General Data Protection Regulation, such as European Commission adequacy decisions, the EU-U.S. Data Privacy Framework for participating organisations or Standard Contractual Clauses, as applicable.
7. Your rights
Where applicable, you may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and you may withdraw any consent you have given.
To exercise these rights, email limpiezasdeniainfo@gmail.com, stating which right you wish to exercise and providing the information needed to identify your request. If we have reasonable doubts about your identity, we may request additional information solely for verification.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).
8. Third-party personal data
If you provide personal data relating to another person, you confirm that you are entitled to do so and, where necessary, that you have informed that person in advance about the disclosure of their data.
9. Minors
The services offered through this Website are not specifically directed at minors. We do not knowingly request personal data from minors except where legally appropriate and with the involvement or authorisation of their legal representatives where required.
10. Security
We apply reasonable technical and organisational measures to protect personal data against loss, alteration, unauthorised access, disclosure or unlawful processing, taking into account the nature of the data and the risks associated with the processing.
11. Cookies
The Website uses cookies and similar technologies according to the preferences selected by the user. Detailed information is available in our Cookie Policy.
12. Changes to this Privacy Policy
We may update this Privacy Policy when our processing activities, service providers or applicable law change. The current version will always be the version published on this Website.
Last updated: 11 September 2026.